Refund policy

RETURN

It is your responsibility to verify the quantity and condition of the items upon delivery.

In case you observe damaged or missing items, you must inform SIMWELLS within 7 days after the delivery. SIMWELLS may in such case provide you with identical replacement item in its discretion and may request additional information to support your claim.

 

You have 30 calendar days to return an item from the date of purchase or delivery (if such delivery date is verified through a delivery receipt). To be eligible for a return, your item must be unused/unopened and in the same condition that you received it. Your item must be in the original packaging.

Include the proof of purchase with your item, and address the return package to:

80 Million Food Inc.

4539 N Pulaski Rd. Chicago, IL 60630

 

We also recommend that you use a traceable shipping method, so you can track your shipment back to us for a truly flawless return.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. (Please note that shipping charges on your original order will not be refunded, unless the package was incorrectly shipped or you received defective merchandise.) If you receive a refund, the cost of return shipping will be deducted from your refund.

 

REFUNDS

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.